At Revia Jewels, we ensure a smooth and secure shipping experience for all our customers. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Order Processing
- All orders are processed within 5 business days (excluding weekends and public holidays).
- Processing time may be extended during sales, festive seasons, or unforeseen circumstances.
2. Shipping Time & Delivery
- Minimum delivery time: 7 days from the date of order dispatch.
- Estimated delivery time depends on your location:
- Within Gujarat: 7-10 business days
- Rest of India: 7-14 business days
- International Shipping (if applicable): 14-21 business days
- Once your order is shipped, you will receive a tracking number via email/SMS.
3. Shipping Charges
- Free shipping on all orders above ₹3,000.
- A standard shipping charge of ₹100 applies to orders below ₹3,000.
- International shipping rates vary based on location and will be calculated at checkout.
4. Delays & Issues
- We are not responsible for delays caused by courier partners, weather conditions, strikes, or natural disasters.
- If your package is delayed beyond the estimated time, please contact our support team.
5. Lost or Stolen Packages
- Revia Jewels is not liable for lost or stolen packages once marked as “delivered” by the courier.
- If your package is lost in transit, we will assist you in tracking it with the shipping provider.
6. Incorrect Address
- Customers are responsible for providing the correct shipping address.
- Orders with incorrect or incomplete addresses may be delayed or returned, and reshipping charges may apply.
7. Contact Us
For any shipping-related queries, reach out to us at:
📧 Email: support@reviajewels.com
📍 Address: [Your Business Address]
📞 Phone: [Your Contact Number]
By placing an order on our website, you agree to this Shipping & Delivery Policy.
