At Revia Jewels, we take pride in offering high-quality imitation jewellery. Please read our Refund & Cancellation Policy carefully before making a purchase.

1. No Cancellations

• Once an order is placed on our website, it cannot be canceled under any circumstances.
• Please review your order carefully before making the payment.

2. No Returns or Exchanges

• Due to the nature of our products, we do not accept returns or exchanges unless the item received is damaged or defective.
• If you receive a damaged or incorrect item, refer to our Damaged or Defective Items section below.

3. Damaged or Defective Items

• If you receive a damaged or defective product, you must contact us within 24 hours of delivery with unboxing images/videos as proof.
• We will review the claim and, if approved, provide a replacement for the damaged item.
• No refunds will be issued.

4. Refund Policy

• We do not offer refunds on any purchases.
• In case of a failed or duplicate payment, please contact our support team at support@reviajewels.com, and we will process the refund within 7-10 business days after verification.

5. Contact Us

For any issues related to damaged items or payment failures, reach out to us at:
📧 Email: support@reviajewels.com
📍 Address: [Your Business Address]
📞 Phone: [Your Contact Number]

By making a purchase on our website, you acknowledge and agree to this Refund & Cancellation Policy.